Return Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns & Exchanges
You may return most unused items within 30 days of delivery for a refund or exchange. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.
How to Return an Item
- Visit our Returns Center at masonjarsstore.com to initiate your return.
- Follow the instructions to print your return label.
- Pack your item securely and attach the return label.
- Ship your return using the provided label.
Refunds
Once we receive your return, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
Certain items cannot be returned, including perishable goods, custom products, and items marked as final sale.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance.
For any questions about our return policy, please visit our Help Center at masonjarsstore.com.